1. Our role in your privacy
This notice aims to give you a better understanding of how we collect and use your personal data obtained through our website. If you are a customer of Libero Consulting Ltd. (the Company) or just visiting the page, this policy applies to you. We take your privacy very seriously, so please read the following notice to better understand our goals.
2. What is your data?
The General Data Protection Regulation (GDPR) defines your data as “any information relating to and identifiable natural person”, put simply; any information about you.
3. When and how we collect your data
All data we collect is given to us with your understanding that we do not collect any data automatically without your knowledge, such as:
3.1. When you contact us via email;
3.2. Other times you may also contact us through our Social Media pages
4. What data do we collect?
We only collect the minimum amount of data required and only related to the purposes mentioned below.
4.1. Contact details
4.1.1. First name;
4.1.2. Last name;
4.1.3. Email address;
4.1.4. Contact number.
4.3. Cookies
We collect some cookies for the purpose of website performance (Refer to Cookie Policy).
5. Why do we use your data?
5.1. Customer Support
We need your contact details so we can reply to your query and resolve any issues. We also may need to contact you to verify you as a customer for any assistance related to our business relationship (if applicable)
5.2. Marketing and newsletters
We do not send any direct marketing or targeted advertising material, nor do we use any services or service providers related to marketing. If, in the future, we decide to start advertising and marketing we will be sure to request your consent, and never use your personal data to send you any marketing material if we do not have your consent.
6. How long do we keep your data?
Any data relating to queries will be kept until the query is resolved, unless you are a customer with whom we have had prior business relations, we reserve the rights to keep this data for longer. Any data relating to our business relationship history and trading data (administration and accounts documents referring to transactions) is kept for 10 years after termination of our business relationship.
7. Transferring your data.
We never transfer your personal data to any third-party countries or international organisations.
8. Your privacy choices and rights
You may choose not to provide us with any personal data and continue to browse our website, but we will not be able to process any customer support queries or any actions relating to your enquiries.
You can turn off cookies in your browser by changing its settings, however this data helps us better understand our audience, so if this does not bother you, then we ask you to allow cookies.
Before collecting your data, we will inform you if we intend to use if for marketing and third parties are involved. You can opt out from receiving marketing material by contacting us on info@libero.consulting
9. Your rights.
9.1. You have the right to access/request a copy of any information we hold about you.
9.2. We have the right to verify you as a client of ours.
9.3. You have the right to make us correct any inaccurate personal data about you.
9.4. You can object to us using your data to profile you or make any automated decisions about you.
9.5. You have the right to transfer your data to another service.
9.6. You have the right to be forgotten by us.
9.7. You have the right to lodge a complaint on how we use your personal data.
9.8. You can contact us on any questions you may have about your rights on info@libero.consulting
9.9 You have a right to lodge a complain with the supervisory authority.